FAQs for Virtual Festival
We are thrilled to offer over 65 films to view on our online streaming platform, TasveerTV! Access to the virtual film catalogue will run from October 16 – 22, 2023.
To view films online you will need to purchase either the ALL ACCESS PASS (grants you access to all virtual and in-person events), or the VIRTUAL PASS (access to watch films virtually only) or purchase a Single Ticket for each film.
Notes on Virtual Film Access:
- Once you start viewing your film you will have 72 hours to complete it
Many films will be geo-blocked to specific locations, meaning they are only viewable from those specific locations. Please checkout the virtual catalog for more detail on each film.
For live chat support and FAQs visit us at https://watch.eventive.org/help
Email support: email@example.com
- Purchase a ALL ACCESS PASS or VIRTUAL PASS or Order Single for each film on our Virtual Catalog
- Receive a confirmation of your order and receipt via email
- Decide how you want to watch:
- View online at https://watch.eventive.org/tasveerfestival OR
- Download the Eventive TV app for Apple TV and ROKU / FIRESTICK .
- Login to any of the above portals with the same Email Address & Password created when you purchased your Pass
- Begin streaming (festival dates 10/16-10/22/23 only).
How do I use the Eventive TV app on my Apple TV device?
Please download the “Eventive TV” app from the Apple TV App Store (accessible via your TV). You must have at least a generation 4 Apple TV to access the App Store.
When you open the app for the first time you’ll see an activation code. On another device, please navigate to watch.eventive.org/tv, then login if necessary and use the code to connect your account. Now, select from the available channels on the Eventive Apple TV app to begin watching. All of your unlocked content will be available on the app. If a program has not already been unlocked, you’ll have to unlock it on another device such as a laptop or mobile device first.
If you ever need to re-activate the TV app, you can select TV app setup by hovering over the login ID circle at the upper right of the device screen.
Please note: Basic livestreams are currently not available via the TV app. You can AirPlay them from another device to your TV.
How do I access the Eventive TV app on Fire TV or Firestick?
Open your Firestick or Fire TV app and navigate to the magnifying glass icon to search. Enter EVENTIVE TV in the search field and select EVENTIVE TV when it appears, next press the down button on your remote to navigate to “Apps and Games” where you will find the EVENTIVE TV app. You can also add the Eventive TV app to your Amazon Fire TV via the Amazon website by clicking here.
Select the app and install on your device. Once installed you will then see a 6 character code you will enter into your account settings at watch.eventive.org/tv
Once you have entered the code your Fire TV will show all of the content you have unlocked for viewing via another device such as a laptop or mobile device.
Basic Livestreams are currently not available via the Fire TV app. You can cast them from another device to your TV.
How do I access the Eventive TV channel on Roku?
Search for “Eventive TV” in the Roku Channel Store on your Roku. You can also add the Eventive TV app to your Roku via the Roku website by clicking here.
Once installed, you will see a 6 character code you will enter into your account settings at watch.eventive.org/tv.
Once you have entered the code, your Roku will show all of the content you have unlocked for viewing via another device such as a laptop or mobile device. All of your unlocked content will be available on the app. If a program has not already been unlocked, you’ll have to unlock it on another device such as a laptop or mobile device first.
Basic Livestreams are currently not available via the TV app. You can cast them from another device to your TV.
What are the system requirements?
You can watch content on PCs running Windows 7+, and Intel or Apple Silicon based Macs running macOS 10.12+. You can also watch films on Android tablets and phones using Chrome, and on iPhones and iPads using Safari.
If you have an Apple TV, Fire TV or Roku device, you can use our dedicated apps for these platforms. If you have a Chromecast, you can cast to it from Chrome on your computer or Android phone. For detailed instructions, please take a look at our help article.
Can I watch content on my iPhone/iPad?
Yes, you can watch content using Safari on iOS 11.2 or later.
Important note: Due to content protection restrictions, the Screen Mirroring feature cannot be used. Additionally, HDMI or other video dongles cannot be connected to your device. Instead, use AirPlay or our dedicated TV app to watch on your TV.
Important note regarding iCloud Private Relay: iCloud Private Relay is a security feature available on devices beginning with iOS 15.4 that is not compatible with the Eventive media player. Accessing a screening with iCloud Private Relay enabled will present you with a georestrictions error.
To access your screening, please be sure that iCloud Private Relay is turned off. On your iPhone, iPad or iPod touch, you can turn off iCloud Private relay in your settings by navigating to:
Settings > [your name] > iCloud > Private Relay
Can I watch content on my Android device?
Yes, you can watch content using Chrome on Android 6.0 or later.
If Chromecasting, must have 3rd generation or later Chromecast stick.
To Chromecast from a mobile Android device:
Make sure your mobile phone or tablet is on the same Wi-Fi network as your Chromecast device.
Tap the “Cast” icon in the lower righthand corner of the player. If no icon appears, this means casting is not supported on your device.
To Chromecast from computer:
Open the content in the Google Chrome browser.
Click the “Cast” icon in the lower righthand corner of the player. If no icon appears, this means casting is not supported on your device.
- Once you have purchased a Pass, you can watch films from October 16 – 22, 2023 at https://watch.eventive.org/tasveerfestival
- Once you start viewing a film, you will have 72 hours to complete it
- Most films will be available to watch worldwide
- Some filmmakers will request that their films ONLY be viewable in certain areas, or that they be available everywhere EXCEPT in certain locations. This is called Geo-blocking. If you attempt to play a film and get an error message saying the title is not available in your location, it is because that film has been Geo-blocked. We apologize for any disappointment this may cause, but can assure you that plenty of titles will be available globally.